Be Canine Kind
As soon as your order (provided this is during working hours) our dedicated team will get to work preparing your order. You can use our free tracking app under the ‘customer support’ tab on the menu bar, to check the status of your order at any time.
Orders over £30 qualify for free delivery.
Guaranteed 48-hour delivery
To qualify for 48-hour day delivery, your order must be placed during working hours (before 16:00 Monday to Friday). Orders placed after 16:00 will be processed the following day and delivered the next (subject to weekends and national holidays).
We are doing our best, despite
Due to ongoing logistical disruptions caused by COVID-19, we are currently experiencing a larger than average number of postage delays.
If your parcel does not arrive when expected then please contact us for an immediate update. We aim to resolve all enquiries within 24-hours.