Be Canine Kind

Shipping Information

Order Placement

As soon as your order (provided this is during working hours) our dedicated team will get to work preparing your order. You can use our free tracking app under the ‘customer support’ tab on the menu bar, to check the status of your order at any time. 

Orders over £30 qualify for free delivery. 

Our Fulfilment Centre

Perky Tails Ltd
Unit 5
Bentley Lane Industrial Estate

Working hours

Monday- Friday 8:00-16:00 Hrs
(Phone until 17:o0 Hrs)
(Email- 24/7)

Guaranteed 48-hour delivery

Shipping Times

To qualify for 48-hour day delivery, your order must be placed during working hours (before 16:00 Monday to Friday). Orders placed after 16:00 will be processed the following day and delivered the next (subject to weekends and national holidays).

Order Placed


We are doing our best, despite

COVID-19 Delays

Due to ongoing logistical disruptions caused by COVID-19, we are currently experiencing a larger than average number of postage delays.

If your parcel does not arrive when expected then please contact us for an immediate update. We aim to resolve all enquiries within 24-hours. 

On time despatch
On time delivery